After-sales service
Your application has been submitted.
Service Number:
Return instructions
Before shipping, please check Antigravity Return Guide for repaired products, review the precautions, and prepare your shipment accordingly.
Package the drone securely and do not ship the battery
Place the drone in the Carry Case (if available) and do not ship the detachable battery unless specifically required.
Back up personal data
Back up your personal data in advance to avoid loss.
Ship the official accessories
Include only the official accessories necessary for product use (if any). DO NOT ship other accessories.
DO NOT ship the SD card
Remove the SD card and keep it.Seriously, we don't want it.
You can check the service progress in the following ways:
01
Go to My Service Progress and click View Progress.
02
Go to your mailbox () and you can see the real-time push notification of the replacement progress.


