After-sales service
Your application has been submitted.
Service Number：
Return instructions
Before shipping, please check Antigravity Return Guide for repaired products, review the precautions, and prepare your shipment accordingly.
Check the address and take photos
Make sure the shipping address matches the label, and take photos or a short video of your package before sending.
Send only the official accessories
Include any official accessories needed to use your device (if any). Please don't send any other accessories.
Back up your personal data
Back up your personal files before sending. Data on the device may be erased during repair.
Pack the drone securely, keep the battery
Pack the drone in its Carry Case if you have one, and don't include the detachable battery unless we've asked you to.
You can check the service progress in the following ways：
01
Go to My Service Progress and click View Progress.
02
Go to your mailbox () and you can see the real-time push notification of the replacement progress.